STORE POLICY
CUSTOMER CARE
At Looking Friday, our commitment to exceptional customer care is at the heart of everything we do. From the moment you browse our online collection to the delivery of your carefully curated pieces, we strive to provide an unparalleled shopping experience.
Our dedicated team is here to assist you with any inquiries, from styling advice to order tracking, ensuring that your journey with us is seamless and enjoyable. We value your satisfaction above all else and look forward to serving you with the utmost care and attention to detail.
SHIPPING
We offer complimentary Shipping within the continental U.S. Delivery only to FedEx shipping deliverable addresses as determined by FedEx. At this time, delivery to P.O. Boxes and military addresses is not available. Please allow 3-7 business days for your shipment to arrive once the tracking number was issued. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.
"Pre-order" items will arrive as close to their anticipated arrival date as possible. See dates at the product level.
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International Shipping
We are happy to ship worldwide for $65 flat fee. Duties and taxes may be applied at the country level and must be paid by recipient.
RETURN & EXCHANGE POLICY
Each Garment we sell is made to order and we make every effort to make sure that the fit is perfect for you. Due to personalized nature all orders are final and we cannot accept returns or exchange made-to-order items.
However, we understand that sometimes there could be fit nuances that cannot be taken into account without fitting the garment first. We will do everything possible to make sure you will love and wear our styles for many years therefore we are happy to provide alterations on all of our garments if the request is received within 30 days from the time of delivery.
PARTNERSHIP OPPORTUNITIES
1. Wholesale Inquiry:
If you’re interested in featuring our collection in your boutique or retail space, we’d love to discuss wholesale pricing, product options, and customization possibilities tailored to your clientele.
2. Collaboration:
Are you a like-minded brand, designer, or influencer looking to collaborate on special projects or events? Let’s explore how we can join forces to create something extraordinary.
3. PR Initiatives:
We’re eager to increase our brand visibility through editorial features, interviews, and social media collaborations. If you’re a media outlet, blogger, or influencer who resonates with our brand ethos, we’d love to connect with you.
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Next Steps:
If any of these partnership opportunities intrigue you or if you have other ideas in mind, please reach out to us. We’re excited to explore how we can work together to bring our shared vision to life.